Consumer groups must give the public a balanced view of financial services or they risk doing large numbers a disservice, Keith Richards believes.
The Financial Conduct Authority (FCA) will be tougher than its predecessor but its more open approach has improved its standing in the industry, Keith Richards has said.
Chief executive of the Personal Finance Society (PFS) Keith Richards has revealed the problem that is infuriating advisers most.
The Personal Finance Society (PFS) has launched an online development tool aimed at helping advisers meet the minimum 35 hours continuing professional development (CPD) regulatory requirement.
Providers and fund managers have shown "complete inconsistency" over issues such as legacy trail and facilitating adviser charging - showing they were underprepared for the Retail Distribution Review (RDR), according to the Personal Finance Society (PFS)....
Advisers have to stop criticising each other to better build the image of the profession and increase consumer confidence, Keith Richards has said.