Missing pieces: How advisers can help deliver Osborne's retirement 'guidance guarantee'

George Osborne promised "free, impartial, face-to-face advice" for all defined contribution (DC) members during his 2014 Budget speech, as he gave people total freedom over their retirement savings. But that was then, this is now. ‘Advice' has firmly shifted to ‘guidance' and many industry commentators are still unclear on what is expected and how it will be paid for after the £20m initial allocation from government. Debate is raging across the industry as to who – and who definitely should not – be involved in the guidance process. Oh and, by the way, it all has to be established and...