The Financial Conduct Authority (FCA) will be tougher than its predecessor but its more open approach has improved its standing in the industry, Keith Richards has said.
Talking to IFAonline at the Personal Finance Society (PFS) annual conference the body's chief executive said the new regulator had a better working relationship with the industry than the Financial Services Authority (FSA) and its management style had changed significantly. He said: "One of the more encouraging things I have experienced over the last six months is the more positive approach being taken by the regulator. "We should not think that the FCA is simply going to soften its approach. It is logical that where wrong doing or negative culture exists we may see the FCA being even...
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