FOS

FOS data shows 64% of all advice suitability complaints were upheld

Latest plan and budget published by financial complaints body

FOS complaints totalled more than 93,000 in the first half of 2023

The ombudsman has released its latest complaints data analysis

Defined benefit pension transfers the most complained about action

FCA and FOS get ducks in a row before new principle introduced

Changes designed to incentivise firms to settle proactively

Ombudsman releases plans and budget for the next 12 months

Client had requested a full cash transfer from Nucleus to AJ Bell

Proposals designed to incentivise firms to settle proactively