Treasury Committee chair Meg Hillier has demanded regulators provide more information about the “sudden departure” of Financial Ombudsman Service (FOS) CEO Abby Thomas.
Thomas, who was also chief ombudsman, announced she was stepping down on 7 February. Interim arrangements were put in place which see deputy chief ombudsman James Dipple-Johnstone cover the chief ombudsman role and chief finance and risk officer Jenny Simmonds take on CEO responsibilities. MPs on the Treasury Committee today met with regulatory representatives to discuss Thomas' exit. However, chair Hillier said answers were not forthcoming. After the meeting, Hillier wrote to FOS chair Baroness Zahida Manzoor, who has also announced her departure from the organisation, as well as ...
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