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FOS

FOS sides with Ludlow WM after client's professional representative made 'poor submissions'

Regulation

FOS sides with Ludlow WM after client's professional representative made 'poor submissions'

Complaint not upheld against Ludlow Wealth Management

clock 27 March 2025 • 3 min read
Editor's view: Time to tackle economic abuse

Your Business

Editor's view: Time to tackle economic abuse

The editor's Friday Night Takeaway from 21 February

clock 21 February 2025 • 4 min read
Modernising the redress system: A significant opportunity for reform

Regulation

Modernising the redress system: A significant opportunity for reform

‘Genuine and significant opportunity to rethink the way that complaints are resolved’

clock 19 February 2025 • 5 min read
FOS upholds complaint against Quilter AR over unsuitable ISA advice

Companies

FOS upholds complaint against Quilter AR over unsuitable ISA advice

Promised client that investments would repay mortgage by 2025

clock 18 February 2025 • 3 min read
MPs press FCA and FOS for answers on ombudsman CEO's 'sudden' departure

Regulation

MPs press FCA and FOS for answers on ombudsman CEO's 'sudden' departure

Treasury Committee written to chairs of FCA and FOS about Abby Thomas’ exit

clock 11 February 2025 • 2 min read
SJP refunds client's ongoing advice fees after absence of review

Companies

SJP refunds client's ongoing advice fees after absence of review

A total of £1,358 paid back following FOS decision

clock 11 February 2025 • 3 min read
FOS to apply CMCs complaint fee from April

Companies

FOS to apply CMCs complaint fee from April

Charge of £250 will be applied to ‘make funding arrangements fairer’

clock 07 February 2025 • 4 min read
FOS CEO Abby Thomas steps down

People

FOS CEO Abby Thomas steps down

James Dipple-Johnstone and Jenny Simmonds will cover

clock 07 February 2025 • 1 min read
FOS upholds complaint against Options Pensions over SIPP due diligence failure

Pensions

FOS upholds complaint against Options Pensions over SIPP due diligence failure

Investment in unregulated Spanish business

clock 04 February 2025 • 2 min read
FCA must be 'more ambitious' on redress modernisation plans - PIMFA

Regulation

FCA must be 'more ambitious' on redress modernisation plans - PIMFA

Watchdog should reconsider role of FOS and consolidate CMC regulation

clock 30 January 2025 • 3 min read
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