Treasury's AR consultation: Extending the FOS' scope a 'concern'

‘FOS needs to be overhauled as it is’

Isabel Baxter
clock • 4 min read

HM Treasury’s consultation on the UK’s appointed representatives (AR) regime has been welcomed, but there are concerns about the extension of the Financial Ombudsman Service’s (FOS) jurisdiction.

The government's consultation opened following its 11 August 2025 policy statement, as concerns have emerged about consumer harm and weaknesses in oversight. In the consultation, which runs until 9 April 2026, the Treasury has outlined several proposed reforms. One of those is to extend FOS jurisdiction. Currently, the FOS can only consider complaints against principal firms where they are responsible for the AR's actions. Under the proposal, if a principal is not legally responsible, the FOS would be able to consider complaints directly against the AR. FOS' extended scope could...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advised clients want more personal investment communication

Advised clients want more personal investment communication

Four in ten say comms focused more on product than goals

Jenna Brown
clock 12 November 2026 • 3 min read
How economic abuse manifests itself in pensions, mortgages and protection

How economic abuse manifests itself in pensions, mortgages and protection

Second in a three part series

Shelley Read
clock 11 November 2026 • 5 min read
Celtic FP founder launches online admin platform for advisers

Celtic FP founder launches online admin platform for advisers

‘Developed by people who understand the industry’

Jenna Brown
clock 10 November 2026 • 2 min read