fos decision

IFA told to compensate client over cyber breach

Companies

IFA told to compensate client over cyber breach

Updated: Fraudsters breached third-party platform, business alleges

clock 13 October 2025 • 4 min read
FOS partially upholds complaint against Openwork for 'unsuitable advice'

Companies

FOS partially upholds complaint against Openwork for 'unsuitable advice'

Network must compensate £2,678 interest

clock 19 August 2025 • 3 min read
FOS sides with Ludlow WM after client's professional representative made 'poor submissions'

Regulation

FOS sides with Ludlow WM after client's professional representative made 'poor submissions'

Complaint not upheld against Ludlow Wealth Management

clock 27 March 2025 • 3 min read
FOS upholds complaint against Quilter AR over unsuitable ISA advice

Companies

FOS upholds complaint against Quilter AR over unsuitable ISA advice

Promised client that investments would repay mortgage by 2025

clock 18 February 2025 • 3 min read
SJP refunds client's ongoing advice fees after absence of review

Companies

SJP refunds client's ongoing advice fees after absence of review

A total of £1,358 paid back following FOS decision

clock 11 February 2025 • 3 min read
FOS upholds complaint against Options Pensions over SIPP due diligence failure

Pensions

FOS upholds complaint against Options Pensions over SIPP due diligence failure

Investment in unregulated Spanish business

clock 04 February 2025 • 2 min read
FOS tells Pi Financial to account for fee it 'took unfairly' from SIPP client

Companies

FOS tells Pi Financial to account for fee it 'took unfairly' from SIPP client

Advice business has had 124 cases upheld by the FOS

clock 23 January 2025 • 5 min read
SIPP saga continues - FOS upholds four more complaints against Options Pensions

Pensions

SIPP saga continues - FOS upholds four more complaints against Options Pensions

Complaints continue at what was formerly Carey Pensions

clock 23 December 2024 • 4 min read

Regulation

Portafina to pay compensation for 'insistent client' transfer advice

FOS complaint partially uphold

clock 24 May 2019 • 3 min read

Your profession

Ombudsman orders Sanlam to pay out for advice given 30 years ago

Two complainants 'wrongly sold'

clock 12 April 2019 • 3 min read