Financial Ombudsman Service

InterestMe Financial Planning and InterestMe Advisers

SJP failed to provide five annual reviews for client

GSI Group CEO on complaints, AI and the latest set of FOS reforms

Interims Jenny Simmonds and James Dipple-Johnstone take on permanent roles

Put customers at risk ‘for personal financial gain’

In response to FCA and FOS consultation paper

New fees effective from 1 April

Follows targeted support work

To ‘guard against political influence’

New ten-year limit for bringing complaints