M&G Wealth appoints firm to create hybrid advice service

Tom Ellis
clock • 1 min read

M&G Wealth has appointed Ignition Advice to build a hybrid advice service that will be ready to deploy by the end of 2021.

M&G Wealth said the low-cost service will be provided by a human adviser "but underpinned by technology". It will first target the company's existing customers before taking it to the wider market. 

It said the "streamlined" service will reduce the time and cost it takes to deliver advice for those with smaller sums to invest. 

The service will be delivered through the firm's existing advisers. M&G Wealth Management is made up of Ascentric - the platform business it acquired last September from Royal London - along with its direct funds arm and two financial advice businesses, Prudential Financial Planning and The Advice Partnership (TAP).

Ignition Advice, headquartered in Sydney, established teams in London and Edinburgh earlier this month after building a presence in Dublin in 2017. 

M&G Wealth Management's Montgomery: Our model is primed for future growth

M&G Wealth Advice deputy CEO Richard Caldicott said: "We want as many people as possible to access advice in an efficient, understandable, convenient, affordable and sustainable way.

"There is no doubt that there is a large population of investors who would benefit greatly from financial advice but they perceive it to be inaccessible and too costly. This is at the root of the advice gap and something we are fully focused on addressing.

He added: "We want to be innovative, flexible and accelerate our delivery in all aspects of advice through first class digital experiences for our customers. Our whole focus in M&G Wealth is to enable our clients to have the best possible financial futures by building a planet friendly advice service which is accessible and inclusive for all."

 

More on Your profession

Advisers signal growing dissatisfaction with tech systems

Advisers signal growing dissatisfaction with tech systems

One in four advice firms considering switching practice management systems

Sahar Nazir
clock 25 June 2025 • 2 min read
Advisers told to embrace 'always-on' hybrid advice

Advisers told to embrace 'always-on' hybrid advice

Failing to engage spouses and next-gen clients risks losing long-term relationships

Sahar Nazir
clock 25 June 2025 • 2 min read
Financial services firms absent from Pride celebrations in UK

Financial services firms absent from Pride celebrations in UK

DE&I backlash

Cristian Angeloni
clock 25 June 2025 • 4 min read

In-depth

Why Gen Z still trusts financial advisers in the age of finfluencers

Why Gen Z still trusts financial advisers in the age of finfluencers

A digital generation with a human touch

Sahar Nazir
clock 23 June 2025 • 4 min read
QROPS class actions: What next for frustrated UK expats?

QROPS class actions: What next for frustrated UK expats?

Calls for reform across the board as insurers fight back in IoM

Isabel Baxter
clock 29 May 2025 • 7 min read
AI on trial: FCA's Live Testing opens new path for advisers

AI on trial: FCA's Live Testing opens new path for advisers

Offering regulated firms a controlled space to trial advanced technologies

Sahar Nazir
clock 21 May 2025 • 7 min read