M&G Wealth appoints firm to create hybrid advice service

Tom Ellis
clock • 1 min read

M&G Wealth has appointed Ignition Advice to build a hybrid advice service that will be ready to deploy by the end of 2021.

M&G Wealth said the low-cost service will be provided by a human adviser "but underpinned by technology". It will first target the company's existing customers before taking it to the wider market. 

It said the "streamlined" service will reduce the time and cost it takes to deliver advice for those with smaller sums to invest. 

The service will be delivered through the firm's existing advisers. M&G Wealth Management is made up of Ascentric - the platform business it acquired last September from Royal London - along with its direct funds arm and two financial advice businesses, Prudential Financial Planning and The Advice Partnership (TAP).

Ignition Advice, headquartered in Sydney, established teams in London and Edinburgh earlier this month after building a presence in Dublin in 2017. 

M&G Wealth Management's Montgomery: Our model is primed for future growth

M&G Wealth Advice deputy CEO Richard Caldicott said: "We want as many people as possible to access advice in an efficient, understandable, convenient, affordable and sustainable way.

"There is no doubt that there is a large population of investors who would benefit greatly from financial advice but they perceive it to be inaccessible and too costly. This is at the root of the advice gap and something we are fully focused on addressing.

He added: "We want to be innovative, flexible and accelerate our delivery in all aspects of advice through first class digital experiences for our customers. Our whole focus in M&G Wealth is to enable our clients to have the best possible financial futures by building a planet friendly advice service which is accessible and inclusive for all."

 

More on Your profession

Feel Good Friday: CII and PFS host annual apprenticeship awards

Feel Good Friday: CII and PFS host annual apprenticeship awards

Part of next gen development push and ‘upholding professionalism’

Professional Adviser
clock 24 October 2025 • 1 min read
FCA to deliver 'fewer and faster' enforcement outcomes this year

FCA to deliver 'fewer and faster' enforcement outcomes this year

Therese Chambers says the watchdog is prosecuting more people than ever before

Sahar Nazir
clock 23 October 2025 • 2 min read
Autumn Budget 2025: Majority of Brits concerned about rumoured pension tax-free tax changes

Autumn Budget 2025: Majority of Brits concerned about rumoured pension tax-free tax changes

The updates advisers need in the run up to the Autumn Budget 2025 on 26 November

Professional Adviser
clock 23 October 2025 • 1 min read

In-depth

Reeves' rumoured ISA reforms risk 'harm' and diversification issues

Reeves' rumoured ISA reforms risk 'harm' and diversification issues

Concerns over rumoured £10k cash ISA cap and potential UK equity mandate

Sahar Nazir
clock 22 October 2025 • 5 min read
Rumoured Evelyn/RBC deal would turbocharge market share but large mergers 'notoriously complex'

Rumoured Evelyn/RBC deal would turbocharge market share but large mergers 'notoriously complex'

Sale ‘no surprise’ after Evelyn’s fund and professional services business offload

Isabel Baxter
clock 20 October 2025 • 6 min read
'There are sharks out there': V11 footballer plight highlights professional athlete financial vulnerability

'There are sharks out there': V11 footballer plight highlights professional athlete financial vulnerability

‘Sadly, in every industry there is good and bad'

Jenna Brown
clock 03 September 2025 • 8 min read