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Advisers are typically very good at doing their 35 hours of continuing professional development (CPD) or more but they are struggling to stay on top of recording it, according to the Chartered Insurance Institute (CII).

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FROM THE EDITOR

The Financial Ombudsman Service (FOS) has said it welcomes a regulatory review into how "major" financial institutions handle complaints, but warned it first needed to look at the barriers to complaining.

The Financial Services Compensation Scheme (FSCS) is in discussions with major financial services firms to display its logo in their TV adverts as part of its awareness campaign.