The Financial Conduct Authority (FCA) has appointed Saatchi brothers' M&C Saatchi and its affiliate Saatchi Masius to lead its behaviour change communication work over the next four years.

The Financial Services Compensation Scheme (FSCS) has made top-up payments to Keydata investors after it recovered money from the underlying bond Lifemark's trustees.

Financial services group True Potential (TP) has launched a network in a move it says completes its suite of offerings for advisers.

Lighthouse group has had yet another year in the red, but chief executive Malcolm Streatfield has a plan in place to turn it around.

The Financial Conduct Authority (FCA) has fined Santander £12.4m for failings in relation to investment advice. How did the bank go so disastrously wrong? Carmen Reichman looks at the road to ruin.

The Financial Ombudsman Service (FOS) has warned advisers and paraplanners that "ticking all the boxes from a compliance point of view" may not be enough to win in a complaint case.

Financial services businesses can benefit from getting complaints as they provide valuable feedback on how the firm is doing, acting chief executive of the Financial Ombudsman Service (FOS) Tony Boorman has said.

The National Audit Office (NAO) has called on the financial regulators to show they are providing value for money after finding they do not have processes in place to judge the best use of their cash.

Annuity provider Partnership has extended its annuity guarantee and cooling-off periods in response to Wednesday's Budget, which announced sweeping reforms for the annuity market.

The Institute of Financial Planning (IFP) has warned the Chancellor's right to advice at retirement promise, announced in the Budget, could inadvertently spark a wave of mis-selling.