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Which?

Your profession

Thumbs down: How the banks fare when it comes to financial advice

An undercover investigation has revealed widespread poor and misleading advice from financial advisers at some of the highstreet's biggest name banks.

clock 16 November 2011 • 7 min read

Your profession

High street banks panned after retirement advice sting

The quality of financial advice given by advisers in high street banks and building societies has come under fire after a mystery shop by consumer watchdog Which?

clock 16 November 2011 •

Regulation

FSA too easy on banks, say consumers

Three-quarters of consumers believe the FSA failed to stand up to the banks in the run-up to the financial crisis and has not done enough to help consumers, according to Which?.

clock 03 November 2011 •

Regulation

FSA too easy on banks, say consumers

Most consumers believe the FSA failed to stand up to the banks in the run-up to the financial crisis and has not done enough to help consumers, according to a poll by Which?.

clock 03 November 2011 •

TCF

N&P 'worst banking provider' for online security

Troubled Norwich & Peterborough (N&P) was rated the worst of 12 large high street lenders for online security.

clock 17 August 2011 •

Regulation

TSC vs the FSA: reaction round-up

The industry is split on the merits of the Treasury Select Committee's (TSC) key recommendation to delay the RDR for 12 months until 1 January 2014.

clock 16 July 2011 •

Regulation

Consumer groups given power to force product probes

Consumer groups will have the power to insist regulators investigate complaints of mass mis-selling of financial products when the Financial Conduct Authority takes over in 2013, Mark Hoban, financial secretary, will announce today.

clock 27 June 2011 •

Mortgages

Which? hits out at lenders' 6% variable rates

Variable rate mortgage lenders are failing to pass on cuts in the base rate to customers, meaning some will face "real financial difficulty" when rates climb again, research suggests.

clock 22 June 2011 •

Income Protection

ECJ ruling could boost 'Holloway' providers - Cirencester friendly

Cirencester friendly says the outlawing of gender-based underwriting could be a boon for providers selling Holloway-style income protection (IP) plans.

clock 28 February 2011 •

RDR

FSA urged to switch 'restricted' tag for 'sales representative'

Consumer watchdog Which? has called on the FSA to get rid of the ‘restricted adviser' label and replace it with ‘sales representative'.

clock 10 February 2011 •
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