Thumbs down: How the banks fare when it comes to financial advice

Consumer watchdog Which? sent researchers to the branches of ten banking and building society groups to see how they performed. To give good advice, they had to meet a range of criteria, including full disclose of their status as tied advisers, details of FSCS coverage and thorough fact finds. They also had to clearly establish the researcher's attitude to investment risk and full explain the products being recommended, including all of the risks. Here's how they fared:       Co-operative and Britannia Investment bonds were recommended by all three advise...