PPI
Regulation
The Financial Conduct Authority (FCA) has launched enforcement action against at least one medium size firm for failing to handle payment protection insurance (PPI) claims properly, after it found "serious problems" at two thirds of the firms it reviewed....
25 September 2013
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Regulation
Barclays will be among a number of major banks this week to set aside further money to compensate customers mis-sold payment protection insurance (PPI) and interest rate swaps, according to reports.
29 July 2013
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Regulation
More than £10bn has now been returned to payment protection insurance (PPI) policyholders by the banks and building societies that mis-sold it to them, according to the latest figures from the Financial Conduct Authority (FCA).
28 June 2013
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Individual Protection
Lloyds Banking Group has admitted to failings in its handling of payment protection insurance (PPI) complaints, following an undercover investigation.
11 June 2013
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Your profession
The head of Lloyds Banking Group has expressed his concerns the "best and the brightest" students do not see banking as a credible career following a string of scandals.
14 May 2013
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Your profession
Only those consumers with a PhD could understand the terms and conditions of payment protection insurance (PPI), according to research carried out by rights group Consumer Focus.
24 April 2013
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Regulation
Steve Bloor of Open Resolution calls for the FCA to stop all the chatter and take some action against banks failing to settle PPI complaints.
22 April 2013
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