Mr Regulator, why the deathly silence on PPI?

clock

Steve Bloor of Open Resolution calls for the FCA to stop all the chatter and take some action against banks failing to settle PPI complaints.

There's been an avalanche of data coming out over the last month or so from the Financial Conduct Authority (FCA) and the Ombudsman showing that banks are continuing to turn a blind eye to settling PPI complaints. But the most startling feature is the deathly silence of the regulator on the issue. It seems that the FCA, for all its chest-beating bluster about championing the rights of financial services consumers, like its predecessor the FSA is choosing in Nelson-like fashion to put the telescope to its blind eye and see no problems. Let's start with the most recent data first. The amou...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Cost of FCA action over illegal finfluencer promotions hits almost £250,000

Cost of FCA action over illegal finfluencer promotions hits almost £250,000

FOI request

Michael Nelson
clock 21 August 2026 • 4 min read
FOS reveals next phase of reforms

FOS reveals next phase of reforms

Including new powers to dismiss certain cases

Isabel Baxter
clock 11 August 2026 • 3 min read
Court sets trial date in illegal financial promotions case

Court sets trial date in illegal financial promotions case

Lucy Beck pleads not guilty

Sophia Panayi
clock 31 July 2026 • 1 min read