Mr Regulator, why the deathly silence on PPI?

clock

Steve Bloor of Open Resolution calls for the FCA to stop all the chatter and take some action against banks failing to settle PPI complaints.

There's been an avalanche of data coming out over the last month or so from the Financial Conduct Authority (FCA) and the Ombudsman showing that banks are continuing to turn a blind eye to settling PPI complaints. But the most startling feature is the deathly silence of the regulator on the issue. It seems that the FCA, for all its chest-beating bluster about championing the rights of financial services consumers, like its predecessor the FSA is choosing in Nelson-like fashion to put the telescope to its blind eye and see no problems. Let's start with the most recent data first. The amou...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA finfluencer enforcement action increases 174% in 2025

FCA finfluencer enforcement action increases 174% in 2025

FOI findings come as regulators ramp up online crackdown

Isabel Baxter
clock 09 February 2026 • 3 min read
TISA urges FCA to rethink targeted support fees and levies proposals

TISA urges FCA to rethink targeted support fees and levies proposals

Could ‘undermine’ the aims of targeted support

Isabel Baxter
clock 12 January 2026 • 2 min read
FCA's targeted support rules set to take effect from April 2026

FCA's targeted support rules set to take effect from April 2026

Regulator plans to open application gateway for firms in March

Isabel Baxter
clock 11 December 2025 • 5 min read