Protection watch...with Kevin Carr (August 2013)

PROTECTION

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Our resident protection detective, Kevin Carr, takes his magnifying glass to five developments in the industry this month…

1 PPI fought the law Complaints about mis-sold payment protection insurance (PPI) contributed to a 179% year-on-year increase in new complaints to the Financial Ombudsman Service, with the organisation continuing to receive about 2,000 PPI complaints a day. Some 78% of PPI cases were upheld over the last three months, compared to 69% during the same period last year. Verdict: Back to the lab 2 Did somebody have a baby? Completed unrelated to any new baby news in recent weeks, PruProtect is offering an extra £10,000 in children’s serious illness cover, free for three years to cust...

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