Segmentation, tech integration, and adviser empowerment are ‘critical’
Clients are disengaging rather than firing their advisers, conference hears
Investment industry criticised on ‘terrible job’ of appealing to fresh audiences
Kapoor points to UK regulation becoming more ‘goals focused’
M&A strategy not necessarily a winner
'Don't be shy about telling clients how they're benefitting from your use of AI'
Passive UK-domiciled index funds gathered more than £14bn year-to-date
AI is not about to replace financial advice from human IFAs
Morningstar’s Sanderson: ‘Industry is not good at supporting advisers’
FCA’s SDR labelling rules come into force in just three weeks