FSA

Treating customers fairly does not mean treating customers equally because not all individual needs are the same, says the Financial Services Authority.

The Association of IFAs has raised concerns the ombudsman's subjective approach to deciding cases will be replicated by the FSA in its principles-based regulatory regime.

The Department of Trade and Industry (DTI) has confirmed the removal of audit requirements placed on small financial services firms and appointed representatives (AR).

The Financial Services Authority has publicly censured GD Tancred Financial Services for not clearly explaining the risks of income withdrawal to customers with pensions under £100,000.

A spoof website has sprung up on the internet which claims to be the voice of the Financial Services Authority but anonymously presents the financial regulator in a bad light.

On my way to work this morning, I noted the recycled rubbish collection was running late but I spied something financial services related as a result.

I recently saw that BMW has launched the next generation of its extremely successful Mini. To be honest, it looks to me very much like the previous generation and some would argue ‘and why not?' when its first generation model's sales exceeded all expectations....

Omagh Independent Advice Service has launched a website for cancer patients to help them deal with the financial impact of sudden illness.

The Financial Services Authority says it will operate at a high level to change the unequal relationship between providers and advisers in treating customers fairly.

The FSA's shift to a principles-based approach to regulation has throw up the question of whether the FOS may move into the vacuum created by the removal of specific rules, says David Thomas, principle ombudsman at the FOS.