FOS

MP Mark Garnier has pledged to "pick up the baton and run with it" on the reintroduction of a 15 year long-stop for advisers, starting with lobbying the influential Treasury Select Committee (TSC) on which he sits.

The Financial Ombudsman (FOS) is asking for industry opinion on whether to make its decision-making process and final rulings public.

Fraudulent insurance claims should allow the immediate cancellation of a policy, according to industrywide representations.

The Financial Ombudsman Service is an opaque consumer champion which ignores the law when reaching its verdicts. Not so, according to the FOS.

Law Commission proposals to hold insurers liable for damages after delays or refusing to pay a valid claim have been welcomed.

The proposed increased Financial Ombudsman Service (FOS) award limit is ‘not keeping pace'with today's costs, according to the (FOS).

The FSA has proposed changes to its complaints handling procedure as it reveals pure protection grievances continued to grow in the first half of the year.

The FSA has banned a former IFA company director for sending a fake letter to a client saying the Financial Ombusdman (FOS) had awarded them thousands of pounds.

Bronek Masojada, the chief executive of Hiscox has called for a separate trade body to represent the interests of general insurance from those of the life and savings sector.

Customer service, we are constantly told, is a prime way to differentiate between insurance providers.