The Financial Services Authority (FSA) has said plans to raise the FOS awards limit on complaints from £100,000 to £150,000 will not impact on firms' PII costs.
The Financial Ombudsman Service (FOS) has released a consumer fact sheet clarifying the importance of medical non-disclosure.
New cases for the Financial Ombudsman Service(FOS) soared by 26% in the year to March 31 2011, driven by a record number of complaints about PPI mis-selling.
Defaqto has said it believes short term income protection (IP) products are likely to become the replacement for payment protection insurance (PPI).
Advisers could face lower FOS fees next year as banks begin shouldering the cost of handling payment protection insurance (PPI) complaints against them, the ombudsman said.
The British Bankers' Association (BBA) has drawn a line under its legal fight to avoid PPI mis-selling payouts.
Meteor Asset Management has filed an application for a judical review into a FOS decision ordering it to compensate investors who lost money in its Lehman-backed plans.
A growing number of businesses are being forced by the Financial Ombudsman to pay out compensation for treating customers poorly.
An overwhelming majority of IFAs have called for the right to be able to appeal Financial Ombudsman Services (FOS) decisions in the courts.