Advisers could face lower FOS fees next year as banks begin shouldering the cost of handling payment protection insurance (PPI) complaints against them, the ombudsman said.
The ombudsman service hit the industry last month with a £25m levy it said was needed to cover the exceptional cost of dealing with the 5,000 complaints it is receiving about PPI every week. However, the British Bankers' Association (BBA) said yesterday it will not appeal a High Court judgment backing up the ombudsman's and FSA's view PPI had been widely mis-sold. Banks, which were found to be the biggest culprits in the mis-selling scandal, had previously refused to either deal with the complaints internally or pay the cost of those complaints handled by FOS. The climb-down has p...
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