FOS

The FSA could face legal action for breach of its own rules unless it lifts restrictions on Arch cru investors claims at the Financial Ombudsman Service and launches a public consultation into the amount of redress they should receive.

Protection and health insurance complaints to the Financial Ombudsman Service (FOS) leapt sharply in the second three months of the year.

Complaints to the Financial Ombudsman Service rose by almost a quarter in the three months to September, excluding complaints for payment protection insurance.

Claims management companies (CMCs) mislead claimants and frequently flout marketing rules, according to a mystery shopping exercise carried out by consumer group Which?

The Treasury Select Committee has today published the terms of reference for its inquiry into the Financial Conduct Authority (FCA), and is calling for evidence on how the new regulator should be interacting with the industry and using its intervention...

Less than 1% of complaints made to the financial ombudsman service (FOS) last year were rejected for being frivolous, the organisation said.

The Financial Ombudsman Service (FOS) has given an insight into current complaint trends in critical illness, with a mixed report.

The Financial Ombudsman Service (FOS) will not seek to redact the names of businesses when it makes public its final decisions following a client complaint.

The Financial Ombudsman Service (FOS) this week published its latest complaints data for individual financial businesses. Here are some of the stand-out stats...

Health Insurers were the subject of just 122 complaints to the Financial Ombudsman Service (FOS) in the first six months of this year.