FOS

The Financial Ombudsman Service (FOS) has given an insight into current complaint trends in critical illness, with a mixed report.

The Financial Ombudsman Service (FOS) will not seek to redact the names of businesses when it makes public its final decisions following a client complaint.

The Financial Ombudsman Service (FOS) this week published its latest complaints data for individual financial businesses. Here are some of the stand-out stats...

Health Insurers were the subject of just 122 complaints to the Financial Ombudsman Service (FOS) in the first six months of this year.

An adviser has spoken of his anger and confusion after an adjudicator from the Financial Ombudsman Service (FOS) ruled he had given unsuitable advice to clients on insolvent investment firm Keydata - even though the FSA had previously deemed his recommendation...

It is perhaps not a little ironic that on the eve of deadline day for three major banking groups to resolve their pre-judicial review payment protection insurance (PPI) complaints, another possible ‘protection' mis-selling scandal is uncovered.

Simplified advice poses a "systemic risk" to IFAs because it opens them up to mass compensation claims for unsuitable advice, according to Prudential.

Only one in ten mortgage mis-selling cases brought by claims management firms are upheld by the Financial Ombudsman Service (FOS).

The Association of Medical Insurance Intermediaries (AMII) has applauded the latest Financial Ombudsman Service (FOS) complaints statistics as a success for the health insurance sector.

Protection and private medical insurance complaints to the Financial Ombudsman Service (FOS) remained steady over the second quarter of the year.