FOS operations director quits; £140k replacement sought

Laura Miller

The head of operations at the Financial Ombudsman Service has left amid concerns of high staff turnover at the organisation, which is now seeking a replacement for the £140,000 a year role.

Simon Rouse joined the FOS last August following the payment protection insurance (PPI) scandal to ensure the service handled its increased caseload "effectively from start to finish", and to lead its...

To continue reading this article...

Join Professional Adviser


  • Unlimited access to real-time news, industry insights and market intelligence.
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters.
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection.
  • Tap into our community intelligence through our regular Pro Adviser poll.
 Be the first to hear about our events and awards programmes.



Already a Professional Adviser member?


More on Regulation