FOS

Industry campaigners have welcomed confirmation the Financial Conduct Authority (FCA) will consult on the re-introduction of a 15-year time limit on complaints against advisers reaching the Financial Ombudsman Service (FOS).

Financial advisers will contribute £3.7m toward the Money Advice Service (MAS) in 2014-2015, a decrease of almost 18% on the previous year.

SIPP complaints to the Financial Ombudsman recently faced a sharp increase. Why did this happen? Fiona Murphy reports.

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The number of complaints upheld against networks and nationals by the Financial Ombudsman Service (FOS) have dropped in the last half year, figures show.

Phoenix Life attracted more than 400 complaints in the final six months of last year, according to latest data from the Financial Ombudsman Service (FOS).

Lawyers are warning that advisers will suffer from the Financial Ombudsman Service (FOS) practice of increasingly splitting complaints to achieve maximum rewards for consumers.

The Association of Professional Financial Advisers (APFA) has asked for the Money Advice Service (MAS) to evaluate its effectiveness in changing consumer behaviour and to publish its findings within one year.