FOS

Claimants can not accept a compensation ruling from the Financial Ombudsman Service (FOS) and later claim for more in the courts, a landmark Court of Appeal ruling has decided.

Advisers accused by clients of mis-selling investments face being named on a ‘watchlist' launched today by a claims management firm.

The former chief executive of the Financial Ombudsman Service (FOS), Natalie Ceeney, has joined HSBC bank to head up its UK customer standards department.

The Financial Ombudsman Service (FOS) has said it will take into account good practice at the time an annuity was sold when judging complaints as it highlighted the variety of grievances it handles.

ANNUITIES

The Claims Management Regulator (CMR), Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS) and Financial Services Compensation Scheme (FSCS) have issued joint guidance for firms on how to deal with claims management companies (CMC),...

The Association of Professional Financial Advisers (APFA) is preparing to challenge the Financial Ombudsman Service (FOS) this week over what it considers inconsistent case verdicts on advisers.

QUICK QUIZ

The Financial Ombudsman Service (FOS) plans to freeze the levy it collects from firms and cut its budget by 20% over the coming year.

A client who protested about commission being taken from his pension without his permission and without receiving ongoing advice in return has had his complaint rejected by the Financial Ombudsman Service (FOS).