FOS

Have you missed this week's pensions news? Here's Retirement Planner's round-up of the top five stories this week.

The number of complaints upheld against networks and nationals by the Financial Ombudsman Service (FOS) have dropped in the last half year, figures show.

Phoenix Life attracted more than 400 complaints in the final six months of last year, according to latest data from the Financial Ombudsman Service (FOS).

Lawyers are warning that advisers will suffer from the Financial Ombudsman Service (FOS) practice of increasingly splitting complaints to achieve maximum rewards for consumers.

The Association of Professional Financial Advisers (APFA) has asked for the Money Advice Service (MAS) to evaluate its effectiveness in changing consumer behaviour and to publish its findings within one year.

Claimants can not accept a compensation ruling from the Financial Ombudsman Service (FOS) and later claim for more in the courts, a landmark Court of Appeal ruling has decided.

Advisers accused by clients of mis-selling investments face being named on a ‘watchlist' launched today by a claims management firm.

The former chief executive of the Financial Ombudsman Service (FOS), Natalie Ceeney, has joined HSBC bank to head up its UK customer standards department.

The Financial Ombudsman Service (FOS) has said it will take into account good practice at the time an annuity was sold when judging complaints as it highlighted the variety of grievances it handles.

ANNUITIES