FOS

People complained about products and advice

An unregulated activity 'should not be part of any regulatory body's remit', adviser body says

'Robust' advice processes will stand up to scrutiny

The Financial Ombudsman Service needs to be reformed if robo-advice is to stand a chance of flourishing in the UK, a technology expert has told the regulator.

Aegon faces a complaints showdown with a widow who believed the pension provider gave her late husband unauthorised advice that lost her access to his retirement pot.

Carbon credit adviser Archer Bramley has been named as one of 28 investment and pensions firms declared in default by the Financial Services Compensation Scheme (FSCS) between May and August.

The Financial Ombudsman Service (FOS) has reminded firms of its power to order compensation where it deems a business has misused a client's personal information.

The Association of Professional Financial Advisers (APFA) has hired a policy adviser with a legal background that it said will help fight members' corners with regulatory bodies.

Troubled overseas property group Harlequin is encouraging investors to use compensation payouts to reinvest in its scheme - at the same time as it fights a settlement deal it reached with unhappy investors last year.

Financial Conduct Authority (FCA) technical specialist Rory Percival has praised paraplanners for seeking to build a profession, but said the role should - and would - not be regulated.