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FOS

Regulation

Half of advisers label FOS 'unfair'

Almost half of advisers believe the Financial Ombudsman Service (FOS) is unfair when adjudicating on advice cases, research suggests.

clock 17 August 2015 • 2 min read

Regulation

FOS upholds Sesame £21k annuity complaint but sides with firm

The Financial Ombudsman Service (FOS) has upheld a complaint against Sesame about unsuitable annuity advice, but refused to side with the complainant about the redress due.

clock 14 August 2015 •

Regulation

FOS throws out IFA's 'insistent client' claim on Harlequin investment

The Financial Ombudsman Service (FOS) has denied an IFA's claim a client who invested her pension into Harlequin property "would have found an alternative adviser if they had not acted".

clock 10 August 2015 •

Regulation

FOS annuity complaints continue to rise

Complaints about annuities are continuing to rise more than a year after the Chancellor announced a reform of the retirement income market, according to the latest figures from the Financial Ombudsman Service (FOS).

clock 21 July 2015 •

Regulation

IFA wins 'distress payment' from Phoenix for complaint handling delay

Phoenix Life has been ordered to pay an adviser redress after the Financial Ombudsman Service (FOS) found it had not responded quickly enough to his complaint.

clock 14 July 2015 •

Regulation

FOS rulings: Professional Adviser calls for evidence of inconsistency

Professional Adviser calls for evidence of inconsistency

clock 07 July 2015 •

Adviser tips

Super-safe suitability reports: How to get it right

Top tips for completing super-safe suitability reports

clock 30 June 2015 •

Investment

FSCS Arck adviser decision edges closer; fraudsters' sentencing delayed

Court delays and slow progress at the Financial Services Compensation Scheme (FSCS) bring mixed news for investors in failed property scheme Arck as they fight for a resolution to their £60m saga.

clock 26 June 2015 •

Regulation

FOS throws out IFA's 'grossly unfair fees' complaint as Keydata hangover continues

The Financial Ombudsman Service (FOS) has thrown out a test case brought by an IFA who argued charges levied on Keydata investors following a change of custodian to their assets were "excessive" and "grossly unfair".

clock 24 June 2015 •

Regulation

FCA defends adviser levy as it confirms £75m bill for 2015-2016

The Financial Conduct Authority (FCA) has defended the methods it uses to calculate advisers' contribution to its annual costs as fair and proportionate, as it confirmed a 10% hike for firms for 2015-2016.

clock 23 June 2015 • 3 min read
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