Financial Ombudsman Service

Advisers react to FCA’s final BSPS compensation scheme

The lifeboat fund received 12 claims related to pension transfer advice

Client placed £150,000 into fund which was eventually wound down

FOS upheld 17 complaints

25 pension transfer claims

Boosting consumer protection

‘Poor sales practices’ 

Effective from 29 July

Operational and regulatory issues

34 pension transfer claims