FOR SUSTAINABLE, PROFITABLE, CLIENT-FOCUSED ADVISER FIRMS
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Improving productivity and customer satisfaction
Current limit £350k
47% of advice deemed unsuitable
‘Changes could save consumers £9.6m a year’
Linked to FOS decisions
17 claims against Channel One FP
Loss of £123,000
Client was left to borrow from family
'Life-changing sums of money'
Quarterly FOS figures
30 March 2022
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4 min read
