Watchdog opened 205 retail investments whistleblowing cases last year
Pertains to ongoing service charges and asset allocation failure
Some changes appear to be ‘lacking in any substance,’ commentators say
Committee slams Baroness Manzoor's 'disrespectful' assertion
Traditional models of value, service and delivery are being challenged
Extension will apply to 37,000 firms
Regulator will look to amend existing rules
Firms could generate up to £499 in revenue per customer
FCA urges firms to treat all recipients of targeted support as retail customers