The chair of the Financial Services Consumer Panel (FSCP) has offered harsh criticism of firms' efforts to improve how they deal with clients, saying she doesn't believe most have embraced the idea of treating customers fairly.
The Financial Conduct Authority (FCA) has banned a former mortgage adviser and insurance broker from working in the financial services industry after finding he had committed a string of offences including fraud.
A financial adviser has been jailed for five years for stealing a total of £85,000 from his victims in a theft campaign targeting the elderly and the recently bereaved.
Brokers have called for Financial Conduct Authority (FCA) staff with more sector knowledge of the mortgage intermediary industry to stop undue lender influence on regulatory decisions.
A lawyer who spent six years in the financial regulator's enforcement team has expressed doubts over his former employer's product promotions rules.
You can’t put the (social media) genie back in the bottle
The Financial Conduct Authority (FCA) is reminding advisory businesses to beware "self-defeating transactions" when totting up the total charges clients are being asked to pay.
The Financial Conduct Authority (FCA) has said firms must do more to ensure advertisements do not mislead consumers after it found 227 cases of non-compliant promotions in the consumer credit sector.
The Financial Conduct Authority (FCA) has warned of a fraudster contacting consumers pretending to be an authorised IFA.
Abraham Okusanya examines the adviser conundrum of benchmarking client portfolios...