Provider Aegon has paid almost £20,000 compensation to a customer after a delay in administering his pension led to him missing an investment opportunity.
Happy new year, and some potentially good news on PMI premiums.
Clients will be entitled to damages if insurers fail to pay claims promptly, according to the latest proposal by the Law Commission.
The Association of British Insurers (ABI) does not go far enough to protect consumers' interests when purchasing annuities, Fidelity has said.
The Association of British Insurers (ABI) has proposed three new measures to become part of its planned code of conduct for insurers selling annuities.
The Association of British Insurers (ABI) has urged the Financial Ombudsman Service (FOS) to avoid publishing all of its decisions.
Owain Thomas finds that, sometimes, driving a Ford Focus rather than an Aston Martin is a good thing
MPs have questioned the role of the National Employment Savings Trust (NEST) since other master trust pension schemes have entered the market.
Bright Grey and Scottish Provident have warned that insurers could be "shooting themselves in the foot" by changing the way they request medical evidence from GPs.
The Office of Fair Trading has referred the private healthcare market to the Competition Commission (CC) and revealed a move by the FSA, ABI and health insurers to better inform customers.