Aegon spends £3m on Cofunds re-platforming issues in June

Aegon has suffered a number of issues with the Cofunds technology switch and last month said it had increased its operational team by 200 staff to try and deal with the problems.  As well as the £3m extra spend Aegon said it expected to incur additional expenses until it has fully completed the integration of the Cofunds platform, according to its half-year results released today (16 August). Last week, Aegon acknowledged there is still a "mountain to climb" to regain adviser confidence after its issue-riddled project, while it said more work is being done to improve contact-centre wa...