Why advisory businesses need to question their platforms' operational resilience

'If you're a financial advice firm, client trust is your most valuable asset'

clock • 4 min read

Operational resilience is not just a regulatory requirement – it’s a strategic imperative for platforms and for the financial advice businesses who use them, writes Martin Jennings

We all know that advice firms are facing increasing operational complexity. Technology underpins nearly every aspect of what they do, from client onboarding and portfolio management to compliance reporting and trade execution. Digital systems bring efficiency and scale, but they can also introduce vulnerabilities like outages, cyberattacks, human error, and supply chain disruptions that interrupt service delivery and, ultimately, erode customer confidence. Protecting clients and maintaining trust If you're a financial advice firm, client trust is your most valuable asset. Clients...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Wrap/platforms

Vanguard UK Platform Awards – Adviser voting now open

Vanguard UK Platform Awards – Adviser voting now open

Across several categories

Clive Waller
clock 29 April 2026 • 1 min read
What golf's distance problem can tell us about the future of platforms

What golf's distance problem can tell us about the future of platforms

'We can't hope to fulfil our potential by standing still'

Steve Andrews
clock 22 April 2026 • 4 min read
Advisers predict platform consolidation amid competition concerns

Advisers predict platform consolidation amid competition concerns

Research from Scottish Widows

Jenna Brown
clock 20 April 2026 • 3 min read