TCF

The Intermediary Mortgage Lenders Association (IMLA) has hit back at the FSA for suggesting specialist lenders are not adhering to TCF principles when handling arrears.

Annuity firms must do more to ensure the fair treatment of pension customers, an FSA review into the Open Market Option (OMO) says.

The CII Group has launched a series of podcasts offering advisers a simple guide to navigating the regulatory minefield surrounding Treating Customers Fairly (TCF).

Just 13pc of assessed firms met the FSA's March deadline for TCF, the regulator revealed today in its latest update.

A little-known standard for UK adviser firms automatically embeds the FSA's treating customers fairly (TCF) principles, the firm behind it claims.

Dominic Fraser-Smith discusses the implications of the new FSA Treating Customers Fairly (TCF) deadlines for equity release

The final deadlines for implementation of TCF come into force this year. David Burrows looks at the current state of play and the practical implications for adviser businesses...

The final deadlines for implementation of TCF come into force this year. David Burrows looks at the current state of play and the practical implications for product providers...

Mortgage brokers should take a "rigorous and industry respected" qualification in treating customers fairly after it emerged two firms had been fined and another handed a public censure by the FSA for management failings.