New adviser ISO standard in TCF claim

Standards International says the exam-free ISO 22222, which has been endorsed by the regulator’s RDR head Amanda Bowe, demonstrates to consumers that IFAs have TCF policies and practices in place. ISO says many firms may now have TCF policies in place but adds it is “questionable” what proportion of these policies are embedded within the firm compared with those that are “simply paying lip service”. Melanie Blackmore, director of Standards International, says: “To ensure that advisers continually demonstrate ‘best practice’, ISO 22222 gives firms and consumers peace of mind that advisers...