Regulation

Three systems advisers could use

The adviser who records all client encounters

Reducing the risk of professional indemnity claims

Selling up doesn’t have to be the end of your advice career

Trail commission is still important to the income of almost all advisers, according to research by software provider Intelliflo, despite the looming deadline that will see the payment method switched off for many of their clients.

Financial Conduct Authority (FCA) chief executive Martin Wheatley has called on firms to do more to support vulnerable customers, saying their mistakes made difficult situations worse "too many times".

The government is being urged to ban defined benefit to (DB) to defined contribution (DC) pension transfers to minimise "complexity and confusion" once the 6 April retirement 'freedoms' are rolled out.

Wealth management firms are facing more serious consequences from a failure to meet suitability requirements as the regulator puts practices under fresh scrutiny.

Restricted advice network giant Sesame witnessed a near-30% fall in new complaints in the second half of last year, as customer gripes related to banking and credit cards rose.

MPs have criticised the regulator's handling of last year's media blunder around an upcoming closed book review, saying it had been a "major self-inflicted distraction" and "created a false market in life insurance shares".