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The Financial Ombudsman Service (FOS) handled more than 327,000 complaints in the first half of the year, a record for the organisation, figures published today show.

Entrepreneur Ivan Massow has agreed to transfer the client bank of his trail commission rebate business, Paymemy.com, to Clubfinance, in a deal enabling the customers to continue to receive rebates of 75%.

Much has been made of the declining number of advisers in the market post RDR. Helen Morrissey speaks to Mattioli Woods director Bob Woods about the issue and asks how his firm develops talent within the business.

MOVERS & SHAKERS

Investment administration provider Wealthtime is partnering with fund research and analysis tool FE Analytics.

Wealth manager Towry has confirmed it is looking to acquire advisory firms, but is remaining quiet on claims one of its targets is Bluefin's financial planning proposition.

What do you remember from the week's news?

The Consulting Consortium client services director Ian Stott asks will a ban on legacy commissions create positive consumer outcomes?

WARY

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