Technology

Truth will out

The protection industry has demonstrated significant technological advancements over recent years. Ed Stuart-Brown examines the effect this had on business processing and efficiency

Earlier this year Dunstan Thomas ran two parallel surveys based on the impact of wrap services. The first focused on providers and administrator firms and the second on financial adviser community. Chris Read, summarises the key findings.

Aegon Scottish Equitable is set to roll out tele-interviewing across its entire individual protection range.

Outlook

How much will the Association of British Insurers' (ABI) new guidelines on non-disclosure cost, and how much of that will trickle down to consumers?

The protection industry is making huge strides in its efforts to tackle the issue of non-disclosure with new guidance issued in January by the Association of British Insurers. The ABI guidance covers fair treatment of claims for critical illness, income...

Lincoln Financial Group is set to launch tele-interviewing for its protection product after a pilot study suggested it quickens the applications process and causes a drop in non-disclosure rates.

Technology-based business models are an attractive option for many adviser firms. However, Keith Hare urges advisers to think carefully before making a choice - you may already have the best solution

Most advisers expect tele-interviewing to form a part of all protection sales in the future, an IFAonline poll suggests.