Technology

How much will the Association of British Insurers' (ABI) new guidelines on non-disclosure cost, and how much of that will trickle down to consumers?

The protection industry is making huge strides in its efforts to tackle the issue of non-disclosure with new guidance issued in January by the Association of British Insurers. The ABI guidance covers fair treatment of claims for critical illness, income...

Lincoln Financial Group is set to launch tele-interviewing for its protection product after a pilot study suggested it quickens the applications process and causes a drop in non-disclosure rates.

Technology-based business models are an attractive option for many adviser firms. However, Keith Hare urges advisers to think carefully before making a choice - you may already have the best solution

Most advisers expect tele-interviewing to form a part of all protection sales in the future, an IFAonline poll suggests.

Research

Qualified nurses will carry out the first stage of tele-interviewing for income protection provider Friends Provident as part of a shake-up of the firm's applications process.

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Wrap accounts continue to bring real benefits for advisers helping their clients plan for retirement says Malcolm Murray

The ABI has defended its stance on ‘wet signatures' for online and over-the-phone protection insurance following criticism it avoided the issue in yesterday's guidance paper.