Truth will out
Paul Robertson:Just how important is non-disclosure? Askingaround, the highest estimate I have got from anyprovider on non-disclosure was around 11%. Is itreally a pressing issue for the industry? Steve Maybury:I have seen figures higher than 11%, so to me,that shows that it is quite important, thecustomer does not always understand what theyhave got to go through to buy one of our productsand then potentially get the claim paid at theend of it. Nick Kirwan:I would say from an adviser’s perspective, theperception is probably greater than reality. So itgives quite a negative perception a...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes