Aegon Scottish Equitable is set to roll out tele-interviewing across its entire individual protection range.
The service, which will be supplied by MorganAsh at point of application, follows a successful pilot in September 2007, and includes critical illness, income protection, business protection and life cover. Aegon says for this phase of the tele-interviewing service applicants will only be interviewed if a disclosure is captured at the application stage. It says the pilot demonstrated that MorganAsh tele-interviewing significantly speeds up the underwriting process and saves costs on medical evidence. It says previously it had to wait “a considerable period” for medical information to be r...
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