The protection industry has demonstrated significant technological advancements over recent years. Ed Stuart-Brown examines the effect this had on business processing and efficiency
A decade ago, advisers filled in application forms by hand, chased case progress over the phone and huge chunks of the day were swallowed up underneath mountains of paperwork. While this is still reality for a minority, technology now plays a significant part in the process of conducting protection business. Taking the electronic plunge has allowed providers to harness the power of the internet to help advisers e-enable their businesses, automate procedures and processes while enhancing personal service. Advanced websites offer end-to-end online business processing where advisers can quot...
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