New industry group launches with aim to reform LoA processes

Group formed by pensions technology specialist The Pensions Lab

Isabel Baxter
clock • 2 min read

A new industry action group has been launched to overhaul the historically disliked letters of authority (LoA) process.

Formed by pensions technology specialist The Pension Lab, the ‘Fix LoA Action Group' (FLAG) will be led by chief executive (CEO) and founder Scott Phillips and independent consultant Justine Pattullo. The group brings together those from various sectors including master trusts, pension providers/platforms, advice/paraplanning firms, industry bodies and numerous fintechs. Its inaugural meeting will take place on 23 July. During the inaugural meeting, three working groups will be proposed as priority areas for improvement. Each group will be dedicated to addressing specific aspects of t...

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