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TCF

Paul Roberts: Responsibility beyond the critical illness claim

Critical Illness

Paul Roberts: Responsibility beyond the critical illness claim

Giving clients a second chance at protection

clock 19 June 2018 •

Regulation

PPI payouts slowed in January

Compensation payments due to consumers mis-sold Payment Protection Insurance (PPI) slowed in January for the first time since September, with £403m paid in redress.

clock 05 April 2012 •

TCF

Shadow minister: TCF has failed

A shadow minister has claimed the FSA's Treating Customers Fairly (TCF) initiative has failed to adequately protect consumers.

clock 02 March 2012 •
Lloyds to strip bankers' bonuses over PPI role

TCF

Lloyds to strip bankers' bonuses over PPI role

Banking giant Lloyds is to strip five current and former senior bankers of some £1m in bonuses over their role in the mis-selling of payment protection insurance (PPI), according to the Telegraph.

clock 20 February 2012 •
FSA successor to protect 'irrational' investors

Regulation

FSA successor to protect 'irrational' investors

Investors cannot be counted on to make rational choices so regulators need to "step into their footprints" and limit or ban the sale of potentially harmful products, the head of the UK's new consumer protection watchdog said.

clock 25 January 2012 •
IFAs trash protection providers for failing existing customers

TCF

IFAs trash protection providers for failing existing customers

IFAs have claimed providers of individual protection products consistently fail to meet their expectations in dealing with existing business, Defaqto said.

clock 15 November 2011 •

TCF

FOS dismisses 'reputation damage' fears on public decisions

The Financial Ombudsman Service (FOS) will not seek to redact the names of businesses when it makes public its final decisions following a client complaint.

clock 09 September 2011 •

TCF

Market Views

Under TCF regulations, advisers are required to look at their client's financial wellbeing and needs. With this in mind, what prominence should cash plans be given, and should they ever be at the forefront of a client's requirements.

clock 14 June 2010 •

RDR

Protection: Is the RDR really TCF?

Axa's Graham Harvey asks if proposals to 'read-across' the RDR to protection risk demeaning the treating customers fairly (TCF) principles...

clock 06 October 2009 •

Technology

Intelliflo launches financial planning tools

IntelliFlo has launched a set of tools which allow pension and investment advisers to tailor financial plans for their clients' future.

clock 26 May 2009 •
123
Most read
01

Curtis Banks chief executive steps down

09 August 2022 • 1 min read
02

Chris Davies: Consumer Duty unpicked - what advisers need to do next

11 August 2022 • 7 min read
03

Aviva UK boss: Expect more consolidation from Succession

10 August 2022 • 2 min read
04

VouchedFor reveals top five Consumer Duty 'gaps'

11 August 2022 • 3 min read
05

Number of smaller advice firms continues to shrink, analysis finds

12 August 2022 • 2 min read
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