TCF
Paul Roberts: Responsibility beyond the critical illness claim
Giving clients a second chance at protection
PPI payouts slowed in January
Compensation payments due to consumers mis-sold Payment Protection Insurance (PPI) slowed in January for the first time since September, with £403m paid in redress.
Shadow minister: TCF has failed
A shadow minister has claimed the FSA's Treating Customers Fairly (TCF) initiative has failed to adequately protect consumers.
Lloyds to strip bankers' bonuses over PPI role
Banking giant Lloyds is to strip five current and former senior bankers of some £1m in bonuses over their role in the mis-selling of payment protection insurance (PPI), according to the Telegraph.
FSA successor to protect 'irrational' investors
Investors cannot be counted on to make rational choices so regulators need to "step into their footprints" and limit or ban the sale of potentially harmful products, the head of the UK's new consumer protection watchdog said.
IFAs trash protection providers for failing existing customers
IFAs have claimed providers of individual protection products consistently fail to meet their expectations in dealing with existing business, Defaqto said.
FOS dismisses 'reputation damage' fears on public decisions
The Financial Ombudsman Service (FOS) will not seek to redact the names of businesses when it makes public its final decisions following a client complaint.
Market Views
Under TCF regulations, advisers are required to look at their client's financial wellbeing and needs. With this in mind, what prominence should cash plans be given, and should they ever be at the forefront of a client's requirements.
Protection: Is the RDR really TCF?
Axa's Graham Harvey asks if proposals to 'read-across' the RDR to protection risk demeaning the treating customers fairly (TCF) principles...
Intelliflo launches financial planning tools
IntelliFlo has launched a set of tools which allow pension and investment advisers to tailor financial plans for their clients' future.
Pension switch principles should apply to entire market-Skandia
The pension switching review has implications for the entire market including platform to platform re-registration, Skandia says
Bridging the gap
Written material
Novia forms TCF partnership
New wrap platform Novia Financial has formed a partnership with technology provider FinQS to offer cost effective TCF management information tools for advisers.
Andrew Strange - A beady eye
Aifa's new policy director talks to Paul Robertson about issues affecting IFAs - from challenges of the RDR, to TCF deadlines and the ongoing PPI investigation - plus Kylie Minogue
FSA slams lenders for TCF failing on arrears
The Intermediary Mortgage Lenders Association (IMLA) has hit back at the FSA for suggesting specialist lenders are not adhering to TCF principles when handling arrears.
FSA finds vast majority of firms still failing on TCF
Just 13pc of assessed firms met the FSA's March deadline for TCF, the regulator revealed today in its latest update.
Fifth of firms will fail Dec TCF deadline - FSA
The FSA says it anticipates 20% of larger firms will fail to meet its December deadline for demonstrating they are treating customers fairly (TCF).
DUAL-PRICING CAMPAIGN - Last chance to give your views
IFAonline.co.uk has been inundated with comments on mortgage dual-pricing over the last few months. In response to requests from our readers, we are launching a campaign on the issue with a view to making the FSA listen properly to advisers' and brokers'...
FSA confusion over TCF and direct deals
The FSA appears to be uncertain about the TCF implications of mortgage brokers no longer being able to access the best deals in the marketplace.
A little TLC for customers
Dominic Fraser-Smith discusses the implications of the new FSA Treating Customers Fairly (TCF) deadlines for equity release
On the horizon
Outlook 2008
TCF warning on equity release for debt consolidation
Many people are being advised to use equity release before they retire in order to consolidate their debts in what could be a serious breach of TCF, warns Duncan Young, managing director of equity release provider Retirement Plus.
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