Regulation
Half of advisers label FOS 'unfair'
Almost half of advisers believe the Financial Ombudsman Service (FOS) is unfair when adjudicating on advice cases, research suggests.
Call for 'safe harbour' for advisers as rules reviewed
The introduction of ‘safe harbour' legislation for financial advisers would be a welcome step towards rebalancing liability between advisers and clients, according to one stakeholder, after the government announced a major review looking at how advice...
Five views from an advice gap pioneer on the state of the market
Alastair Rush picks the areas he thinks the government's advice review should focus on...
Four advice gap pioneers the government must speak to
Four advice gap pioneers the government must speak to
Millions of 'disenfranchised' savers could benefit from advice review
Millions of "totally disenfranchised" savers could return to financial advice as a result of the government's wide-scale review, adviser Keith Churchouse has said.
Major review of financial advice market launched
A major review into consumer access to the financial advice market has been launched by HM Treasury and the Financial Conduct Authority (FCA).
Super-safe suitability reports: How to get it right
Top tips for completing super-safe suitability reports
FOS bows to pressure to cut budget by 11%
The Financial Ombudsman Service (FOS) has listened to industry complaints about the burden of regulatory cost and cut its budget by 11% for the coming year.
FCA guilty of 'dereliction of duty' in media blunder
The Financial Conduct Authority (FCA) is set to be heavily criticised over its decision to leak details of an upcoming insurance probe to a national newspaper, inadvertently causing shares in several major life companies to plummet, according to reports....
Adviser complaint uphold rate markedly below average
The proportion of complaints against advisory groups found in favour of the consumer is significantly below the average for the sector, the Financial Ombudsman Service's (FOS's) latest data shows.
Mortgage network commits advisers to discuss income protection with clients
Mortgage network Pink has said all its intermediaries will now discuss income protection with clients from the first meeting onwards.
Questions raised over Sesame protection premiums and commissions
Clients who buy the same protection products via Sesame could pay vastly different premiums amounting to thousands of pounds more depending on which of the network's two types of adviser they deal with, an investigation by Professional Adviser has revealed....
Cost of report into FCA media error approaches £4m
The total costs of an independent report into the Financial Conduct Authority's strategy to brief a national newspaper on one of its high-profile regulatory projects are approaching £4m.
FCA media blunder: Staff warned regulator not to brief journalist
A strategy by the Financial Conduct Authority (FCA) to leak details of one of its upcoming projects to a national newspaper - a decision which sparked huge falls in the share prices of several major life companies - was "high risk" and inadequate, according...
FOS rules out charging complainants
The Financial Ombudsman Service (FOS) has ruled out charging "nominal" fees to complainants, agreeing with Parliament's view the service must be free to ensure the public's confidence in it.
Tyrie: The FCA must improve
Treasury Committee chairman Andrew Tyrie has said the Financial Conduct Authority (FCA) must engage more with the regulated community and do more for consumers, as the City watchdog announced sweeping structural and personnel changes following a strategic...
FCA considers removing same-day complaints rule
The Financial Conduct Authority (FCA) is considering a number of recommendations on how financial services firms can improve the way they handle complaints, including removing a rule stating that not all gripes must be reported to it.
The FCA is a child of crisis, says chairman
The Financial Conduct Authority (FCA) was born in the aftermath of a crisis, so that is all it knows, but it has laid the groundwork for making markets work well again, its chairman John-Griffith Jones is expected to say in a speech on Thursday.
FCA confirms cost caps on payday lenders
Limits on the amounts payday lenders can charge customers - including a rule stating lenders cannot receive more in fees and interest on a loan than the amount borrowed - have been confirmed by the financial regulator.
FCA calls for examples of retrospective regulation
The Financial Conduct Authority (FCA) is seeking examples of occasions the industry suspects it may have applied its rules after the fact with the benefit of hindsight.
Over 45s ignoring 'the only people qualified' to help them fund care - research
Only 13% of over 45s would consider seeking help from a financial adviser with their care funding, despite more than half stating they are confused by the subject, according to research.
FCA for a day: What advisers would do if they had the power (part I)
Advisers tell PA what they would do if they held a regulatory wand for one day
FCA for a day: What advisers would do if they had the power (part two)
What advisers would do if they had the power (part two)
FOS names Caroline Wayman chief ombudsman and CEO
The Financial Ombudsman Service (FOS) has named Caroline Wayman as its chief ombudsman and CEO, succeeding Natalie Ceeney.
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