Regulation
FCA considers removing same-day complaints rule
The Financial Conduct Authority (FCA) is considering a number of recommendations on how financial services firms can improve the way they handle complaints, including removing a rule stating that not all gripes must be reported to it.
The FCA is a child of crisis, says chairman
The Financial Conduct Authority (FCA) was born in the aftermath of a crisis, so that is all it knows, but it has laid the groundwork for making markets work well again, its chairman John-Griffith Jones is expected to say in a speech on Thursday.
FCA confirms cost caps on payday lenders
Limits on the amounts payday lenders can charge customers - including a rule stating lenders cannot receive more in fees and interest on a loan than the amount borrowed - have been confirmed by the financial regulator.
FCA calls for examples of retrospective regulation
The Financial Conduct Authority (FCA) is seeking examples of occasions the industry suspects it may have applied its rules after the fact with the benefit of hindsight.
Over 45s ignoring 'the only people qualified' to help them fund care - research
Only 13% of over 45s would consider seeking help from a financial adviser with their care funding, despite more than half stating they are confused by the subject, according to research.
FCA for a day: What advisers would do if they had the power (part I)
Advisers tell PA what they would do if they held a regulatory wand for one day
FCA for a day: What advisers would do if they had the power (part two)
What advisers would do if they had the power (part two)
FOS names Caroline Wayman chief ombudsman and CEO
The Financial Ombudsman Service (FOS) has named Caroline Wayman as its chief ombudsman and CEO, succeeding Natalie Ceeney.
FCA defends 'inconsistent' FOS decision making
The Financial Conduct Authority (FCA) has defended the Financial Ombudsman Service (FOS) from allegations of inconsistent case verdicts.
FCA chief Wheatley paid £610k in 2013-2014
Financial Conduct Authority (FCA) chief executive Martin Wheatley was paid a total of £610,000 in the year to 31 March, with a basic salary of £460,000, figures published today show.
Retired IFA battling generation-old complaint pushes MP on 'crazily unfair' long-stop
A retired IFA currently battling an Ombudsman payment protection insurance claim dating from the 1980s says the lack of a complaints long-stop for advisers is "crazily unfair" and is pushing his MP to intervene.
Adviser claims victory in FCA long-stop battle
A financial adviser has been permitted to include a complaints time bar in his client terms of business contracts, after the Financial Conduct Authority (FCA) conceded to his case.
Zurich: FCA must investigate alternative long-stop ideas
Insurer Zurich welcomed the regulator's pledge to re-open the long-stop debate but suggested it should be looking at more options than just a 15-year liability period.
FCA warns insurance intermediaries over conflicts of interest for small businesses
Conflicts of interest within insurance intermediaries dealing with small businesses are not being properly managed, a review by the Financial Conduct Authority (FCA) has found, in an echo of the concerns the regulator had about investment advisers that...
FSCS' Mark Neale: Europe needs clear rules on consumer protection
Financial Services Compensation Scheme (FSCS) chief executive Mark Neale has warned UK levy payers could suffer if Europe does not come up with clear rules around consumer protection in the insurance space.
Carney: Insurance execs to be held as accountable as senior bankers
Executives at insurance companies will be held as accountable as senior bankers for the conduct and viability of their companies, Bank of England (BoE) governor Mark Carney has announced.
FCA uncovers flaws in payday loan adverts
The Financial Conduct Authority (FCA) has uncovered widespread shortcomings in consumer credit promotions, such as payday loan advertisements.
Smoke and mirrors: Have firms done enough to comply with FCA inducement rules?
Have firms done enough to comply with FCA rules?
Adviser masterclass: How to explain fees to clients
How to explain fees to clients
Not dancing yet: One adviser's caution over FCA long-stop promise
Adviser Alan Lakey urges caution on an FCA promise to examine the case for a complaints long-stop
Call for Wheatley resignation after review 'blunder'
Martin Wheatley, the chief executive of the Financial Conduct Authority (FCA), is facing calls for his resignation after the regulator made an "extraordinary blunder" that hit insurers' share prices, according to reports.
FCA may have made 'extraordinary blunder', says Tyrie
The Financial Conduct Authority (FCA) may have made an 'extraordinary blunder' in allowing market sensitive information about its work to reach the public domain ahead of schedule, thereby creating a disorderly market in shares, Treasury Select Committee...
Lawyers called in to investigate FCA handling of closed policy probe
The Financial Conduct Authority (FCA) board has called in lawyers to investigate the regulator's handling of the revelation it is to examine the fair treatment of "long standing" customers in life insurance products, a revelation which sparked huge losses...
Aviva: FCA closed policies probe to have 'minimal' impact on profits
Aviva has played down the potential impact on its bottom line of a regulatory probe into the closed life insurance policy market.
