The Financial Conduct Authority (FCA) has outlined its expectations of firms and individuals when communicating with customers via social media.

Small firms have seen improvements in the way the Financial Conduct Authority (FCA) communicates with them and said the regulator's approach has become "increasingly proactive, proportionate and predictable", according to a far reaching survey.

Just under a fifth of advisory businesses have managed to transition all their clients to a pure adviser charging model, according to a 1,000-adviser survey.

National advice firm Positive Solutions said it is close to resolving an IT error which has left several advisers without pay for as many as four days.

Restricted network Personal Touch Financial Services has incurred an additional £154,000 in costs relating to claims brought against the firm in 2013, its accounts show.

The Financial Conduct Authority (FCA) has promoted its former head of savings, investments and distribution policy, David Geale, to director of policy.

The guidance guarantee, if delivered as planned, will do little more than deter people from "doing stupid things" with their pension pots - it will not help them plan for their retirement, according to LEBC.

Provider Aviva has dropped the £100 a year drawdown charge on its platform.

An online petition calling on the government to remove the financial ombudsman's right to consider client claims without any time restriction has ended 3,000 signatures short of target.

Highclere Financial Services senior partner Alan Lakey has left his position as a member of the Association of Professional Financial Advisers (APFA) council as he felt his voice "did not get heard".