In September the Financial Ombudsman Service (FOS) published company specific complaints data for the first time while the ABI has published company aggregated data.

As profits come under pressure, could a healthcare trust provide a more cost effective way to maintain staff loyalty?

Winter sports are growing in popularity and have diversified into different forms. Charlotte Bayley assesses the underwriting ramifications

Following an extraordinarily busy year Aviva's David Barral in conversation with Paul Robertson indicates there will be no let up yet

For thousands of employees with Retail Price Index (RPI) linked salaries, the economic downturn will cost them dearly. Sue Weir looks at how the effect of what for many will mean a pay freeze could be softened

James, a building engineer, his wife and four-year-old daughter are to relocate to Dubai for six months followed by Hong Kong for six months. All are healthy. What approach should they take to health insurance? Would one PMI policy cover the year?

As the National Health Service comes under increasing financial strain, and the economic costs of sickness become more apparent, Michael Payne, outlines the part private medical insurance (PMI) could play through a restructure of current taxation rules...

Sometimes a number of factors come together unexpectedly which provide an opportunity to re-think procedures that have been applied for a long period of time.

Hugo, a teacher, has a mortgage and three separate loans. All have payment protection insurance(PPI) associated on an individual basis. He has recently started a family and is looking at a broader policy. He is healthy but has a BMI of 34. What would...

The insurance industry provides life assurance and other protection products for the majority of its customers as a matter of routine. But, says Paul Sandilands, for a section of society, "ticking the box" may not be an option.