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PPI

TCF

FOS complaints soar 24% in Q2

Complaints to the Financial Ombudsman Service rose by almost a quarter in the three months to September, excluding complaints for payment protection insurance.

clock 18 October 2011 •

Protection

Product development - A time to repair

When it comes to product development plans, health and protection providers need to stop repeating past mistakes and look to the future, says Wojciech Dochan.

clock 17 October 2011 •

Your profession

Five things your clients will call you about this week

Nationals round-up: A look at ethical investments, predictions about commodity prices and a guide to Junior ISAs...

clock 17 October 2011 •

Investment General

Tesco Bank profits up 66%; PPI provision raised

Tesco Bank has posted a 65.9% increase in profits for the first half of 2011/12 compared to the same period last year.

clock 05 October 2011 •

Protection

PPI sales restrictions take effect

The Competition Commission's first set of remedies for payment protection insurance (PPI) were introduced on Saturday.

clock 03 October 2011 •

Income Protection

CI complaints spike in first half year

Complaints about critical illness (CI) have spiked sharply over the last six months, the FSA has reported.

clock 28 September 2011 •

Income Protection

Short-term IP guide educates spooked PPI customers

A buyers' guide to short-term income protection (IP) and mortgage payment protection insurance (MPPI) has been launched to assist consumer awareness of the products.

clock 22 September 2011 •

Service

Claims handling firms named and shamed after PPI sting

Claims management companies (CMCs) mislead claimants and frequently flout marketing rules, according to a mystery shopping exercise carried out by consumer group Which?

clock 21 September 2011 •

PMI

FOS complaints remain low for PMI - data

Health Insurers were the subject of just 122 complaints to the Financial Ombudsman Service (FOS) in the first six months of this year.

clock 06 September 2011 •

Your profession

This week's news... condensed

Ten of this week's best-read news stories...

clock 02 September 2011 •
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