Complaints to the Financial Ombudsman Service rose by almost a quarter in the three months to September, excluding complaints for payment protection insurance.
When it comes to product development plans, health and protection providers need to stop repeating past mistakes and look to the future, says Wojciech Dochan.
Nationals round-up: A look at ethical investments, predictions about commodity prices and a guide to Junior ISAs...
Tesco Bank has posted a 65.9% increase in profits for the first half of 2011/12 compared to the same period last year.
The Competition Commission's first set of remedies for payment protection insurance (PPI) were introduced on Saturday.
Complaints about critical illness (CI) have spiked sharply over the last six months, the FSA has reported.
A buyers' guide to short-term income protection (IP) and mortgage payment protection insurance (MPPI) has been launched to assist consumer awareness of the products.
Claims management companies (CMCs) mislead claimants and frequently flout marketing rules, according to a mystery shopping exercise carried out by consumer group Which?
Health Insurers were the subject of just 122 complaints to the Financial Ombudsman Service (FOS) in the first six months of this year.