PPI

The pick of this week's articles on IFAonline...

How hard is it to design disability-based protection products in 2012, asks Andy Milburn.

The Financial Ombudsman Service (FOS) saw a near-60% rise in complaints relating to payment protection insurance (PPI) in the final three months of 2011.

The Financial Services Authority (FSA) has not used mystery shoppers for at least 18 months, despite a promise from Hector Sants that the regulator would make more use of the tactic.

With white papers due this year on long-term care (Dilnot Review), sickness absence and also the Treasury's work on simple products, how much explicit help (not just macro changes to benefits and the NHS) would you want the government to give the industry?...

The ten worst offending payment protection insurance (PPI) mis-selling firms could face costs of over £55m to enable regulators to deal with the problem.

The Financial Ombudsman Service (FOS) said the number of complaints it receives about high risk investments being sold inappropriately remains "significant".

An industry expert has called for greater engagement by the protection industry to prevent regulation of payment protection insurance (PPI) hurting the protection market.

Redress paid to customers complaining about the sale of payment protection insurance (PPI) has hit £1bn in 2011, following the release of the latest monthly figures from the FSA.

Whereas payment protection insurance (PPI) has floundered in the UK market, on mainland Europe loan and credit card payment protection insurance is "alive and well," reports research consultancy Finaccord.