Firms and senior managers to be held accountable for failings
The FCA and its Consumer Duty cited as sources of frustration
It is the first time the FCA has fined an audit firm
Analysis of latest Retail Mediation Activities Return data
Ruth Handcock on Consumer Duty and advice/guidance review impact
Advice firm declared in default after first claim was upheld
Expect update later this year, regulator says
Says regulator neglected to act on claims of potential fraud for more than two years
Framework designed to shift focus from costs to long-term value and deliver better outcomes
Comes as the regulator builds on its footprint in the city